5 Things Multi-Location Retailers Need To Know For Effective Review Management

Do you know the business impact of your bad reviews on social media and other online outlets? The truth is, negative reviews cost more than you think. Research has suggested that just one bad review can cost you up to 30 new customers. No matter your industry — and especially in an industry as fickle as retail — these reviews can add up to millions in lost revenue. Read on for five tips for how to effectively manage your reviews.

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Retail Touch Points