Customer Reviews: Why They Matter and How to Diffuse the Negative

Never miss a beat with online reputation management technology

Customers consult an average of 10 sources before making a decision. Whether it’s Facebook, Google, Yelp, Trip Advisor or Facebook messenger, a tool as savvy as MomentFeed can respond to all of these platforms, and all from one location. While working with our client Pita Pit USA, we used MomentFeed’s social listening feature to reply to customers in real-time, set ourselves apart from competition and boost their locations’ visibility in mobile searches.

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